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Privacy policy

Personal data, transparently.

This policy describes what data we collect when you visit phonerecords.cl, how we use it, and your rights under Chile's Law 19.628 (Protection of Private Life) and the European Union's General Data Protection Regulation (GDPR) when applicable.

Last updated: 11 May 2026

1 · Data controller

PHŌNÉ Records · represented by Enrique Ariel Camhi Ibarlucea · Ñuñoa, Región Metropolitana, Chile. Contact channel for privacy matters: form at phonerecords.cl/en/contacto.

2 · Data we collect

When you visit the site without sending us forms, we do not collect personally identifiable data.

We do use: — A technical cookie called "phone_lang" to remember your language preference (ES or EN). This cookie lives one year and is deleted when you clear your browser cookies. — A technical cookie called "phone_cookie_consent" that registers that you've seen the banner and don't need to see it again. Same duration. — Vercel Web Analytics, which counts visits without collecting IP address, without fingerprinting, without tracking cookies. It is aggregate and anonymous. — Vercel Speed Insights, which measures load performance (LCP, INP, CLS) anonymously.

If you write to us via the contact form (phonerecords.cl/en/contacto), we keep your name, email and message to respond. We don't use it for anything else.

3 · How we use the data

— Language preference is used solely to serve content in the language you chose. — Anonymous analytics help us understand which pages work and which don't, to improve the site. — Speed Insights data is used to optimise load speed. — We do not sell, rent or share your data with third parties for marketing.

4 · Third-party sharing

The site is hosted on Vercel (vercel.com). Their services process requests reaching the site to serve pages. Vercel acts as data processor under their own privacy terms (https://vercel.com/legal/privacy-policy).

Spotify embeds (open.spotify.com) on artist pages load content directly from Spotify when you interact with them. Spotify may set their own cookies; their terms are at spotify.com/legal/privacy-policy.

We do not use Google Analytics, Meta Pixel, or third-party advertising.

5 · Your rights

Under Law 19.628 and GDPR (if you are in the EU):

— Access: you can request a copy of the data we hold about you. — Rectification: you can request we correct inaccurate data. — Erasure: you can request we delete your data. — Objection: you can object to processing. — Portability (GDPR): you can request your data in a structured format.

To exercise any of these rights, write us via the form at phonerecords.cl/en/contacto. We respond within a maximum of 30 days.

6 · Retention

— Technical cookies: 1 year from being set, unless you clear your browser cookies. — Received emails: kept while it makes sense to maintain the conversation; maximum 5 years. — Analytics data: aggregate and anonymous; Vercel retains them according to their policies.

7 · Security

The site is served over HTTPS (TLS 1.3). Access to the hosting is protected with two-factor authentication. We do not store sensitive information (credit cards, credentials) on this site.

8 · Changes to this policy

If we update this policy, the new version will be published at this same URL with the "Last updated" date modified. Substantial changes will be announced in the site's cookie notice for at least 30 days.

9 · Contact

For any inquiry about privacy or data protection:

phonerecords.cl/en/contacto PHŌNÉ Records Ñuñoa, Región Metropolitana, Chile

Privacy policy — PHŌNÉ Records